Welcome

Modified on Wed, 16 Feb, 2022 at 1:26 PM

Welcome to the general Monotch Support Portal!


Please find your answer below:


Q: Where can I find the UDAP support portal?

A: The central 'UDAP Home' portal, including a link to the UDAP support portal, is located here: https://udap-home.tlex.eu/


Q: I can not access the UDAP support portal. What should I do?

A: First, contact your main UDAP user in your company. If all account settings are OK, it may be a whitelisting issue. Your main contact can create a UDAP support ticket to request IP whitelisting so you can access UDAP. In case you don't have a main UDAP user in your company, you may contact NDW (the governing organization for UDAP): https://www.ndw.nu/contact


Q: I am interested in the IT Services that Monotch offers and would like to receive more information. How can I contact Monotch?

A: If you have any other questions or inquiries, you can contact us by creating a ticket on this support portal. You can also visit our website at https://monotch.com/ or reach us by sending an email to info@monotch.com 





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